Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | amazing quality Thank you for the timely delivery, amazing quality, and including a tube parcel.
Great appreciated and happy Tuesday, Ss
Ss, | gel embellishment ... I got the canvas of a picture my husband really liked with the gel embellishment for his birthday. He loved it! It turned out really cool. USA on Canvas was the only company that I could find that did the gel embellishment. For me I think that added effect really makes the picture.
LaVonda H., | Thank u for the prompt service I appreciate it immensely. I will be using your services for larger prints in the coming months & have already recommended you to other friends.
Thank you again,
Sara K., Toronto |