Plauqe mounting issue My plaque mount has mounting issues. I will send a photo of the crease.
KeenART:
This was not due to a our error. This poster had very bad water or moisture damage to the it. So where the image has been damp or wet the paper shrinks and will not lay flat (you can notice this by rubbing your hand over the poster and it does not lay flat. Therefore when we laminate and drymount the print to the MDF wood the area where the poster has been moisture damaged will crease. Unfortunately we get a lot of these damaged prints sent to us every week as it is a cheap way to have it protected. I hope this helps. If you have any further questions on this please give us a call or reply email.
Trini, | Beautiful job. Beautiful job. I made this as a gift, and hate to give it away.
Susan, Calgary | overjoyed ... Today I received my first canvas print in the mail and am overjoyed with how it turned out. The service and support from beginning to end was professional, efficient and timely resulting in a beautifully colored piece of art ready to hang on my wall.
Sam, Vancouver | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle |