Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Thank you for everything! I received it today and it\'s beautiful!
Jodie, Vancouver | I ordered a frame 8 days ago. I just recieved confirmation that it was only shipped today.. Delivery was supposed to be 6-8 dasys. Not happy...
Al, | Best wishes Just to let you know that we received the three canvases on Monday.
Thank you doing an excellent job. My wife and I are very pleased with the results.
Best wishes,
Shaaram, New York |