I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | It is great The canvas arrived yesterday and is great. It is to be used in a wedding on Saturday and the couple are thrilled to have it.
Cheers
Karin, | THANK YOU just a note to say THANK YOU for all the beautiful frames. Your company’s work is outstanding and the frames really make my pictures “pop”. So easy to order and pay on-line, and dimensions are accurate to the mm. on speedy delivery. I’m so impressed with your company and your products. Thank you – will be back again and again.
Dan, Calgary | It was a hit! Received the canvas - my parents loved it! It was a hit! Thank you for the prompt delivery, I received the canvas on Tuesday.
Thanks again, Regards
Chris, Ottawa |